Shipping and Returns

Shipping

We offer free domestic shipping for all of our products. As our products are made to order, please allow us 2 business days to ship your order after purchase.

Transit time for FedEx home delivery is expected to be 1 day for destinations in most of NY state, NJ, CT, RI, MA, eastern PA, DE, MD and Washington DC.  Please click here for a map of FedEx Home next day delivery locations and associated zip codes.

International Shipping : We ship face oils internationally via USPS Priority mail for a flat fee of $20 per order. Please note that while delivery time is usually 6-10 days, there can be minor or significant delays depending on the customs regulations of a given country. Please understand that Balbec cannot take responsibility for any eventual delays, custom fees, or taxes that may be imposed or required by your country.

Please note We are unable to ship to PO Boxes.

Packages will be left at destination, as we cannot require signatures.

Returns

We want you to love your products. If you are not fully satisfied with your purchase, please contact us and we will exchange your product or issue a full refund.  Unfortunately we cannot refund shipping costs.